Frequently Asked Questions

Award winning team of professional architests, customizing in home & garden design. We have vast experience of both small and large scale projects.

Frequently Asked Questions

What currency do you charge?

All of our products are priced in US Dollars (USD). Your credit card will be charged in US Dollars

Is it safe to order from your online store?

Definitely. We do not store any credit card details nor do we share your personal information with any third party.

What if I want to change or cancel my order?

Once an order is submitted online, it cannot be changed or cancelled. As orders are placed online, they are sent through to the warehouse for packing, and once an order reaches the warehouse, we are unable to cancel it. Should you no longer want your purchase after placing the order, you will need to submit a return request and send the unwanted items back once the order has been received.

Realization cannot be held liable for the reimbursement of any shipping costs for change of mind purchases or due to the submission of incorrect shipping details when placing your order. Please ensure you check all shipping details carefully before submitting your order.

Lost/Missing Packages

Crescent City Learning Material (CCLM) is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping addresses are correct before processing your order. If we have made an error we will take full responsibility for the original order shipment that was made for you at no charge.

Will I receive the same item that I see in the picture?

All product image display on the site are same as delivered. If for any reason there would be a difference in color or size, it would be stated in the course of your order.

What exactly happens after ordering

After you have picked your product, the steps to a successful order are as follows:

  1. Add your product to cart
  2. Proceed to Checkout page
  3. Fill Your Billing/shipping information
  4. Fill Additional information if necessary
  5. Review the Final details on your order total price, delivery address, phone number etc.
    Your Cart
    Your cart is emptyReturn to Shop